Many mainstay technology vendors introduced new extensions to their products at HITEC 2009.

A recent study showed that more than half of all guests who receive poor cell phone reception will not return to that hotel. But is it really that big of a deal? BLOG BY ASSOCIATE EDITOR EMILY HANNA

Information technology staffs in the hotel sector have shifted their focus from one side of the property to the other. With guest satisfaction still at the forefront, efforts are now being put into improving the Internet experience within the meeting space or conference center.

Speed is at the core of good service—the faster you can respond to guests’ needs, the better. For this reason, many hotels are using wireless devices to provide a means of communication for staff members. Some departments taking advantage of wireless communication are food and beverage, security and housekeeping. / BY SENIOR EDITOR JASON Q. FREED

Benefits Include: Faster, More Reliable Wired and Wireless Internet Connections; Quicker Deployment of Emerging Communications Technologies

The new communications network leverages a wide range of Alcatel-Lucent technologies including IP telephony, WiFi, LAN switching, contact centers, and data security.

At times, hotel planning for enhanced cell reception must encompass rather exotic factors. These issues frequently arise due to the very features that make some properties unique and distinctive.

The award-winning broadband solutions continue to gain significant market share.

Accor's Motel 6 Property in Joliet, Illinois Site of 100,000th Room in Service.