The Gaming Standards Association and Hotel Technology Next Generation will launch coordinated standards development effort to integrate customer information across a hotel and gaming systems. The objective is to enable existing systems to link together to provide an integrated view of each customer.

Three out of ten cell phones in use in the U.S. are now smart phones with Internet connectivity, and nearly two in ten travelers have downloaded a travel-related app.

When deciding whether to grab the Pringles or the M&Ms out of the minibar, most guests don't research background information, form a hypothesis and analyze the results of the decision. But contrary to the spontaneous actions of the consumer, what products are available for purchase from hotel minibars is in fact an exact science.

A TV mirror demands an audience not only because guests haven't seen a product like it, but also because the placement options put the screen where it will be seen and noticed, especially in public restrooms, restaurants, bars and hotel lobbies.

Hotel & Motel Management recently spoke with Dan Kornick, who moves into the CIO role after 15 years with Wyndham Worldwide, about the future of hospitality technology.

CEO points to progress achieved through implementation of strategic and long-term planning initiatives to position the company securely in the clean technology marketplace.

Guestrooms that include PTACs have some basic constraints that every designer and owner should know.

Bob Russo summarizes the changes for Hotel & Motel Management and says hoteliers must be aware of their responsibility and make sure their vendors adhere to payment card industry standards.

The app will help guests secure early check-in from outside the hotel or peruse the many hotel options around the globe.

Nancy Carle brings over 19 years of sales and management experience with hospitality technology companies to TTI, a vendor of business center kiosks and driver's license and passport scanners.