Using the Omni Chicago Hotel's new ORION system, guests can access a variety of services, from ordering fresh-made soup and salad to valet and housekeeping requests.

Hotel Brokers International has repackaged their Hotel Investor's Marketplace conference series as Hotel Investment Webcasts. The new online format offers the ability to view information on current available hotel properties.

Demand Increase offers two new, online tools, Demand Data and Smart(er) Data, which are designed to help hotels and local businesses better identify and target local interest-based, market-based and incremental demand.

Philips Smart Gateway allows hoteliers to control all features on a Philips commercial television without physically visiting the guestroom.

Revenue management should be viewed as a complete revenue strategy that helps truly define the value of a guest, rather than simply price gouging.

The resort technology vendor will demonstrate new web services including online guest check-in, pre-designed owner website features, PDA accessible executive dashboards, one-stop rental reservation self-booking and express check-in kiosks.

The application, which will give hoteliers greater flexibility with rates and availability while not having access to a computer, will debut during ITB Berlin.

The program, currently being tested at the Aloft Lexington in Lexington, Mass., gives an enhanced RFID keycard to preferred guests. On the day of a planned stay, a text message is sent directly to the guest's mobile device providing their room number.

You run a branded suburban hotel that caters primarily to corporate customers. You're middle-aged. You're understaffed. You have no marketing budget. You've built a Facebook page. You tweet. When is enough, enough?

The reservations company unveiled a new marketing program that will provide increased visibility and better overall customer satisfaction for individual hotels.