I couldn't have a real hotel working experience without trying my hand in laundry and housekeeping--the backbone of the hotel. And I learned a valuable lesson from the experience: I can't even cover a pillow.

The company forecasts the Gaylord Opryland will reopen Nov. 15. Gross total remediation and rebuild costs for the Opryland are projected to be approximately $165-$172 million.

The website provides a bridge for consumers who want to turn “pro" and access for professionals who want to grow their expertise and become certified.

In partnership with Serta, Trump Hotel Collection has developed a new luxury hotel mattress exclusively for Trump properties. The Trump Hotel Collection Bed was most recently unveiled at Trump SoHo New York.

Hotels are in the business of impressions. A bad impression, or an off moment, can lose a guest for good. To lessen the likelihood of a bad impression or an inconsistent product, brands and owners audit the quality of the properties in their portfolio.

Question: My corporate-owned property has many groups during the week, but getting those rooms ready for weekend guests is stressful. Every minute guests wait in my lobby is a minute too long. How can I ask my housekeeping team to be more efficient in turning rooms from vacant dirty to vacant clean?

These machines may be light and nimble, but they are also powerful. With a choice of 500 psi or 150 psi, these systems are more than adequate to thoroughly remove surface soils and contaminants.

Industrywide cutbacks prompt demand for increased staff, cleaning efficiency.

The H1N1 flu virus has caused some people to stop traveling. The virus is not much different than the seasonal flu, and your hotel needs to communicate that message to the public while also making some operational changes.

While laundry efficiency can be gained from productive equipment, in terms of labor, the most improvement still comes from well-thought-out staffing and room layout.