When you stop to consider which hotel associates actually spend the longest period of time interacting with in-house guests, it's maintenance or engineering departments. In planning your next round of hospitality training, be sure to consider the important contribution of these employees.

Protect-A-Bed is sponsoring an educational panel discussion on bedbug management at the Hospitality Lawyer Conference on Feb. 4. The hour-long session will give information on managing bedbug infestations and their associated liabilities for hotels.

Environmentally sensitive pool and spa policies are socially responsible and make smart business sense.

The H1N1 flu virus has caused some people to stop traveling. The virus is not much different than the seasonal flu, and your hotel needs to communicate that message to the public while also making some operational changes.

Hotel pools need to comply with the Virginia Graeme Baker Pool and Spa Safety Act. Use this regulation as a marketing technique to promote your hotel pool's safety

While there are no specific targets mentioned, hotel security managers are advised to remain alert and review security procedures.

As temperatures begin to fall, your property will require maintenance to keep running in good shape throughout the cold winter months. It is important that your property is prepared to cope with the extreme temperatures and that your employees know the proper procedures for emergency situations.

The Loews Lake Las Vegas is able to cultivate a beautiful landscape despite harsh weather conditions after embarking on a new sustainability program that eases the financial burden while maintaining the property's world-class beauty.

Under federal law, all public pool owners and operators must install pool drain covers that meet American Society of Mechanical Engineers standards, install an automatic pump shut-off system, and ensure multiple pool drains are three feet apart.

Hotels may benefit from resorts' bad luck; It's a big world out there: Targeting demographic travel groups; Knockout product: The SmartTrash System from American Trash Management.