July 8, 2010 | Article | Hotel and Motel Management | By Chris Crowell
While regular coffee is king for meeting guests, there is a subtle shift toward a few healthier, fancier options.
July 8, 2010 | Article | Hotel and Motel Management | By Chris Crowell
It's good when an amenity is a win-win for the hotel and the guests. Coffee usually is one of those amenities in group and meetings business.
July 2, 2010 | Article | Hotel and Motel Management | By Jason Q. Freed
For phone terminal and phone system suppliers, demand from the hotel industry for options varies greatly. Vendors must offer several different models of phones, each targeted toward a different chain scale segment.
July 2, 2010 | Article | Hotel and Motel Management | By Paul J. Heney
The surge in 3-D technology at movie theaters has begun to trickle down into the realm of in-home entertainment. And if 3-D becomes commonplace in the home, expect hoteliers to feel the pressure sooner or later.
June 29, 2010 | Article | Hotel and Motel Management | By Paul J. Heney
While a tree museum may sound like something far removed from hospitality, this exhibit's goals are very central to how our business should work.
June 18, 2010 | Article | Hotel and Motel Management | By Paul J. Heney
Ninety-five percent of salespeople say they can sell, but simply need to get in front of more prospects. Trouble is, most salespeople hate to prospect.
June 17, 2010 | Article | Hotel and Motel Management | By Chris Crowell
Before arriving at your hotel, a guest has a variety of decisions to make, many of which turn into obstacles. Airline tickets, rental cars, and yes, hotel reservations all add to the travel headache. Airport hotels are in the unique position to offer several solutions all at once.
June 17, 2010 | Article | Hotel and Motel Management | By Chris Crowell
Airport hotels benefit from a fairly steady, built-in customer base, which helps fill rooms but also creates operational issues.
June 1, 2010 | Article | Hotel and Motel Management | By Paul J. Heney
Design and technology is a marriage that should come standard with two therapy couches. Whether the rocky relationship can be blamed on the owner/developer side or the design side is a separate debate, but suffice it to say that the relationship needs to be prioritized from the beginning.
June 1, 2010 | Article | Hotel and Motel Management | By Paul J. Heney
So everyone's business is hurting in the economy, and it seems everyone is desperate for sales, even at lower margins. That means you can get a deal on Asian-produced casegoods for your much-needed property renovation, right? Well, maybe.